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Welcome to My Online Services

Planned System Outage Affecting My Online Services

Saturday, July 12, 2014 from 8:00 AM ET to 10:00 AM ET

Periodically, we need to conduct routine system maintenance/upgrades to our server. During these planned outages, you will not have access to your account information within My Online Services. We apologize in advance for any inconvenience this may cause.

Log in to your account now or register today (if you are a first-time user).

- View your claims, explanations of benefits (EOBs) and benefit usage details
- Access valuable health and wellness tools
- Research cost of care data, if available for your plan
- Request, display or print your member ID card
- Search for doctors, hospitals and other providers within your network
- And much more

To best view this site, your screen resolution should be set at 1024 x 768 or higher.

 

Member Login

Register Now

Create an account to use the secure features and tools for managing your health information.

Register Now
Take the Guided Tour
View the alternate text version

View Registration Demo
iPhone and Andriod compatible

On the Go?
Get Coventry® Mobile

Stay connected to your health & benefits info with the Coventry Mobile app!

Coventry - Mobile - Qrcode
Coventry - Mobile - iOS Apps Store Coventry - Mobile - Google Store
Coventry Mobile is free to use and registering is simple. Your personal information is secure. No one can access your health plan information without a valid login, so you're safe if your device is lost or stolen. You must be a member or covered dependent to access your account through the app. Your username and password are the same on the app and on Your secure member website.

Compatible with:
  • AndroidTM smartphones with OS 2.2 or later and Android tablets with OS 3.0 or later.
  • iPhone®, iPod touch® and iPad® with iOS 5.1 or later.

    • NOTE: Medicaid members in Florida and Pennsylvania are excluded from accessing Coventry Mobile.

       Please Enter and Confirm Your New Password to Continue.
     
     
     
     
     
     
     

    Password Requirements

    Must be 8-20 characters in length
    Must contain at least one uppercase and one lowercase letter
    Must contain at least one numerical digit
    Cannot be the same as your user name
    Cannot contain the word "password"
    Cannot contain special characters (!@#$%^&*_()?)

     
    Please enter the information below
     
     Please enter Member ID or State Medicaid ID located on your Member ID card.  
     
     Required. Enter date of birth in this format: MM/DD/YYYY.  
     
     Required. Your home address postal or ZIP Code.  
     
     
     
     
    Net Support
     
    Please contact Net Support at 1-866-213-0805 or 1-724-778-6200 for assistance during our normal business hours 8am - 6pm ET M-F. If you are currently outside of the United States, you can email us at Netsupport2@cvty.com for assistance.
     
    Please answer the Security Question
     This is the Secret Question you created when you set up your My Online Services Account.
     
     
     
     
     
    Net Support
     
    Please contact Net Support at 1-866-213-0805 or 1-724-778-6200 for assistance during our normal business hours 8am - 6pm ET M-F. If you are currently outside of the United States, you can email us at Netsupport2@cvty.com for assistance.
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    Your Policy Has Expired


    You can continue to access your policy information.
    After 24 months without active coverage, however, access to this website is terminated.


    Just a reminder:

    • If you are not renewing, you may want to print any records you wish to keep.
    • If you have chosen paperless communications, Explanation of Benefits will revert to
      being mailed and you will no longer be able to make a communication preference.
    • You will be unable to access the Health Risk Assessment.


    By default, you are viewing data from a terminated policy.


    Note: Are you a member of Aetna Better Health? Go to www.aetnabetterhealth.com.

    Print this Dialog
     

    Your Policy Has Expired


    You can continue to access your policy information.
    After 24 months without active coverage, however, access to this website is terminated.


    Just a reminder:

    • If you are not renewing, you may want to print any records you wish to keep.
    • If you have chosen paperless communications, Explanation of Benefits will revert to
      being mailed and you will no longer be able to make a communication preference.
    • You will be unable to access the Health Risk Assessment.


    By default, you are viewing data from a terminated policy.


    Important note: If you have new coverage under an Aetna plan, please register for access to Aetna Navigator®, your new secure member website. Go to www.aetnanavigator.com.

     
     

    Your password has been changed successfully. Please click on continue to enter My Online Services.

     
     

    Your login information has been sent to the email address on file with us.