Please contact Net Support at 1-866-213-0805 or 1-724-778-6200 for assistance during our normal business hours 8am - 6pm ET M-F. If you are currently outside of the United States, you can email us at Netsupport2@cvty.com for assistance.
Please contact Net Support at 1-866-213-0805 or 1-724-778-6200 for assistance during our normal business hours 8am - 6pm ET M-F. If you are currently outside of the United States, you can email us at Netsupport2@cvty.com for assistance.
Your Policy Has Expired
You can continue to access your policy information.
After 24 months without active coverage, however, access to this website is terminated.
Just a reminder:
If you are not renewing, you may want to print any records you wish to keep.
If you have chosen paperless communications, Explanation of Benefits will revert to
being mailed and you will no longer be able to make a communication preference.
You will be unable to access the Health Risk Assessment.
By default, you are viewing data from a terminated policy.
You can continue to access your policy information.
After 24 months without active coverage, however, access to this website is terminated.
Just a reminder:
If you are not renewing, you may want to print any records you wish to keep.
If you have chosen paperless communications, Explanation of Benefits will revert to
being mailed and you will no longer be able to make a communication preference.
You will be unable to access the Health Risk Assessment.
By default, you are viewing data from a terminated policy.
Important note: If you have coverage under an Aetna plan in 2021, please register for access to Aetna Health, your new secure member website at https://www.aetna.com.
You can continue to access your plan information from 2019 and 2020 through My Online Services (https://member.cvty.com) which will be available through end of March 2021. You may not be able to view all of the information you saw before. Call us if you have any questions or need additional information.
Your Policy Has Expired
You can continue to access your policy information.
After 24 months without active coverage, however, access to this website is terminated.
Just a reminder:
If you are not renewing, you may want to print any records you wish to keep.
If you have chosen paperless communications, Explanation of Benefits will revert to
being mailed and you will no longer be able to make a communication preference.
You will be unable to access the Health Risk Assessment.
By default, you are viewing data from a terminated policy.
Important note: If you have coverage under an Aetna plan in 2021, please register for access to Aetna Health, your new secure member website at https://www.aetna.com.
You can continue to access your plan information from 2019 and 2020 through My Online Services (https://member.cvty.com) which will be available through end of March 2021. You may not be able to view all of the information you saw before. Call us if you have any questions or need additional information.
Your password has been changed successfully. Please click on continue to enter My Online Services.
Your login information has been sent to the email address on file with us.