You can continue to access your policy information.
After 24 months without active coverage, however, access to this website is terminated.
Just a reminder:
If you are not renewing, you may want to print any records you wish to keep.
If you have chosen paperless communications, Explanation of Benefits will revert to
being mailed and you will no longer be able to make a communication preference.
You will be unable to access the Health Risk Assessment.
By default, you are viewing data from a terminated policy.
Important note: If you have new coverage under an Aetna plan, please register for access to Aetna Navigator®, your new secure member website. Go to www.aetnanavigator.com.
You have a new secure member website to access your 2019 plan information. Go to https://health.aetnamedicare.com to login/register. If you want to go paperless, sign-up for electronic communications through this new website.
You can continue to access your plan information from 2017 and 2018 through My Online Services (https://member.cvty.com) which will be available through end of 2020. You may not be able to view all of the information you saw before. Call us if you have any questions or need additional information.
Your password has been changed successfully. Please click on continue to enter My Online Services.
Your login information has been sent to the email address on file with us.